Privacy policy

This policy explains how we collect and use your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

CoreCart is a trading name of URBNBUY LIMITED, a company registered in England and Wales. Registered office: Suite C263, 4-6 Greatorex Street, London, E1 5NF, United Kingdom.

We are the data controller for your personal data. Contact: support@corecart.online or +44 7460 605971

What we collect

Your name, email address, delivery and billing address, phone number, order details, and messages you send us. When you browse our website we also collect device and usage information through cookies. Card payments are processed by our payment providers; we never see or store your full card details.

Why we use it (and our legal basis)

  • To process, deliver and support your order (performance of a contract).
  • To prevent fraud and keep our website secure (legitimate interests).
  • To meet tax and accounting rules (legal obligation).
  • To send marketing emails, only if you opt in. You can unsubscribe at any time (consent).

Who we share it with

Only with service providers who help us run the store, such as our e-commerce platform (Shopify), payment providers, couriers and email services, or where the law requires it. We do not sell your personal data.

International transfers

Some providers may process data outside the UK. Where this happens, appropriate safeguards such as UK-approved contract clauses are in place.

How long we keep it

Order records are kept for 6 years to meet UK tax law. Marketing data is kept until you unsubscribe.

Cookies

We use essential cookies to make the cart and checkout work, and, with your consent, analytics and advertising cookies. You can change your choices at any time through the cookie banner.

Your rights

You have the right to access, correct, delete or restrict your data, to object to its use, and to data portability. Email us to make a request. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.